Privacy Policy

Finist SCM (hereinafter referred to as the “Company”) recognizes the critical social importance of safeguarding personal information. The Company hereby establishes and enforces policies concerning the protection of personal information, and actively develops, implements, maintains, and enhances mechanisms for managing personal information.

This Privacy Policy (“Policy”) outlines how the Company collects, uses, discloses, and protects your personal information. This Policy applies to all visitors and users (“you”) of our websites and other online services (collectively, “Sites”). Not all services described in this Policy are available in all jurisdictions.

By accessing or using our Sites, you consent to the Company’s collection and processing of your information as described in this Policy, to the extent permitted by applicable law. Consent may not be required for all elements described in this Policy, and for specific information or processing activities, the Company may provide you with additional choices or request further consent.

  1. ENSURING THE SECURITY OF PERSONAL INFORMATION
  • When handling personal information, the Company will adhere to all relevant laws, regulations, and industry standards.
  • The Company will ensure that its directors, officers, and employees understand the importance of safeguarding personal information. It will establish and diligently enforce the “Personal Information Protection Regulations” to appropriately use and protect personal information.
  • To maintain and enhance mechanisms for managing personal information, the Company will continuously educate and train its directors, officers, and employees.
  • Each department handling personal information will designate a responsible individual for management. The Company will strive to effectively manage personal information within these departments.
  • The Company will implement information security measures and other safety protocols to prevent unauthorized access to personal information, as well as the loss, alteration, destruction, or unauthorized disclosure of personal information.
  • The Privacy Policy, along with its associated regulations and mechanisms for managing personal information, will be periodically reviewed and continuously improved as needed.
  1. TYPES OF INFORMATION COLLECTED

The Company collects personal information to provide and improve its services, ensure their security, and communicate with you. The types of personal information collected include:

  • Contact Details: Name, email address, postal address, phone number (including mobile phone number).
  • Billing Information: Details necessary for processing payments.

Retention: The Company retains your information as long as necessary to fulfill the purposes outlined in this Policy and to comply with legal obligations and internal policies.

  1. PURPOSES OF PERSONAL INFORMATION USE

Unless specified by laws and regulations, when collecting personal information, the Company will clearly indicate, notify, or publicly disclose the purposes of use, and collect personal information within the necessary scope for those purposes. The Company’s purposes for utilizing personal information are outlined as follows:

(A) Personal Information of Customers

Provision of Company services;

Provision of information related to Company services;

Support related to Company services;

Planning, research, and development for Company services;

Conducting sales promotional activities for Company services, including sending invitations and organizing campaigns, exhibitions, and events;

Provision of information related to services of partner companies and others;

Management of access to Company facilities;

Handling customer inquiries and claims;

Exercising rights and fulfilling obligations based on contracts with customers or laws;

Other purposes explicitly indicated at the time of collecting customers’ personal information;

Compilation of statistical data;

Other tasks related to the above matters.

(B) Personal Information of Transaction Partners, Directors, Officers, and Employees of Other Companies

Conducting and facilitating business negotiations and meetings;

Providing information to and communicating with designated personnel of transaction partners;

Performing tasks requested by transaction partners;

Management of access to Company facilities;

Compilation of statistical data;

Other tasks related to the above matters.

(C) Personal Information Requested by Transaction Partners for Handling

Fulfilling contracts related to requested services.

(D) Personal Information of Job Applicants

Company recruitment activities and related tasks.

  1. SHARING OF INFORMATION

The Company does not sell your personal data to third parties. However, it may share your information with carefully selected third parties to provide services:

  • Affiliated Companies: Data may be shared with affiliated companies for purposes consistent with this Policy.
  • Service Providers: Information necessary for service delivery (e.g., delivery companies).
  • Transactional Messages: Sent via third-party services which may retain records.
  • Debt Recovery: In case of unpaid or disputed accounts, relevant information may be shared with appointed debt recovery agents/solicitors without prior consent.
  1. DATA RETENTION PERIODS

The Company retains your information for as long as you maintain an account or as necessary to provide services. Additionally, information may be retained to comply with legal and regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce terms and conditions.

  1. YOUR DATA PROTECTION RIGHTS

You have the following rights regarding your personal information:

  • To be informed about how your personal information is used.
  • To access the personal information held about you.
  • To request corrections to inaccurate personal information.
  • To request deletion or cessation of processing of your data under certain circumstances.
  • To stop direct marketing messages and withdraw consent for other consent-based processing.
  • To request data transfer to you or another service provider.

To exercise these rights, please contact the Company using the details provided below. Appropriate evidence of your identity may be required.

  1. SECURITY MEASURES FOR YOUR INFORMATION

The Company implements commercially reasonable technical, administrative, and physical security measures to protect your information.

  1. USE OF COOKIES AND TRACKING TECHNOLOGIES

The Company uses cookies and similar technologies to provide its Sites, personalize your experience, and market products and services to you.

  1. ACCESSING AND UPDATING YOUR INFORMATION

Mechanisms are provided for you to access, correct, and update your information. Please contact the Company if assistance is needed.

  1. INTERNATIONAL DATA TRANSFERS

The Company will not transfer your information outside the region where services are provided.

  1. LINKS TO THIRD-PARTY SITES

Our Sites may contain links to third-party websites or services. The Company is not responsible for the privacy practices of these external sites.

  1. UPDATES TO THIS PRIVACY POLICY

You will be notified of any material changes to this Policy through postings on our Sites and as required by applicable law.

  1. CONTACT INFORMATION

If you have questions or concerns about this Policy, please contact the Company:

  • By email: info@finist-scm.com